Facilities and services at The Hollywood Franklin Hotel near Universal Studios
Amenities & Facilities
Top Highlights
- Front desk [24-hour]
- Great food & dining
- Free Parking
- Great Swimming pool
Services & Facilities
96 amenities in 18 categories.
Activities
7 items
- Happy hour
- Horseback riding
- Bar crawls
- Walking tours
- Golf course (within 2 miles)
- Cycling
- Hiking
Business Facilities
2 items
- Fax/Photocopying
- Business center
Cleaning Services
4 items
- Ironing service
- Laundry
- Suit press
- Dry cleaning
Cleanliness & disinfection
6 items
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Property cleaned by professional cleaning companies
Common Areas
4 items
- Shared lounge/TV area
- Garden
- Sun deck
- Outdoor furniture
Entertainment & Family Services
2 items
- Nightclub/DJ
- Evening entertainment
Food & Drink
11 items
- On-site coffee house
- Packed lunches
- Restaurant
- Vending machine (drinks)
- Room service
- Vending machine (snacks)
- Wine/champagne
- Special diet meals (on request)
- Snack bar
- Kids' meals
- Bar
Food & drink safety
5 items
- Delivered food covered securely
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Physical distancing in dining areas
Front Desk Services
8 items
- Express check-in/out
- Concierge
- Tour desk
- 24-hour front desk
- Baggage storage
- Invoice provided
- ATM on site
- Valet parking
General
4 items
- Parking on site
- Parking
- Private Parking
- WiFi in all areas
Miscellaneous
7 items
- Air conditioning
- Designated smoking area
- Heating
- Non-smoking rooms
- Elevator
- Smoke-free property
- Facilities for disabled guests
Physical distancing
5 items
- Screens or physical barriers between staff and guests in appropriate areas
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Contactless check-in/out
Pool and Spa
8 items
- Outdoor pool
- Fenced pool
- Swimming pool
- Sun loungers or beach chairs
- Heated pool
- Fitness center
- Outdoor pool (year-round)
- Outdoor pool (seasonal)
Safety & security
7 items
- CCTV in common areas
- 24-hour security
- Safe
- CCTV outside property
- Security alarm
- Fire extinguishers
- Smoke alarms
Safety features
7 items
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- Thermometers for guests provided by property
- Staff follow all safety protocols as directed by local authorities
- First aid kits available
- Face masks for guests available
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
3 items
- Internet
- Free WiFi
- WiFi
Shops
1 item
- Convenience store on site
Transportation
5 items
- Accessible parking
- Parking garage
- Electric vehicle charging station
- Car rental
- Public transport tickets